Confirmed Sales Customer
This is my 3rd transaction with Novato Chevrolet, not including the truck my husband bought in 2018. All of my experiences here have been with electric vehicles. Traditionally I am a Toyota truck fan but when I decided to try out electric in 2018, I have not only become an EV fan, but I have also become a Chevy fan. This company seems to be trying more than anyone else to offer a truly affordable option to switch to electric. I appreciate their efforts with that! I made the switch to reduce my emissions and I couldn't be happier. The latest trend in the news suggests that Americans are "over" EV's already. I see so many on the road now so I don't think that news is an accurate representation. I have now tried out the Bolt line for 6-yrs prior to purchase and I highly recommend them! Two households I know of have purchased Bolts because they tried mine, and if everyone that has 2 cars replaced one with electric, then we may actually make a marked reduction in our emissions with vehicles. The Novato Chevy staff in particular has encouraged the electric option and been open to my focused requests in the purchase process. I have experienced dealer deals that weren't transparent or honest. The manager Jet seemed mainly concerned with transparency and my happiness with the purchase. Everyone from Joe in sales to Breeze in finance were helpful, friendly and easy-going. What has impressed me the most is how supportive everyone has been post-purchase. They could have written me off now that they made the sale but instead they've spent time answering all of my questions. Thanks everyone! Since 2018 I have been happy with this dealership and I still am today. Lisa Marie Gerhard
Lisa G.
SAN GERONIMO,
CA
Business Response
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