Confirmed Service Customer
It was good but can be better. Would have been nice to know few things beforehand such as I needed to go 10+ miles away to get a rental, customer (I) need to pay taxes on rental before going to the rental counter and getting stuck 10+ miles away with no recourse, 2h to get rental situation sorted out, expectations on the rental vehicles. It takes awfully longer for the shuttle guy to arrive (1+ h) that is consistent for my two times usage of the shuttle service to go only 8 min away distance by car.
Santosh P.
COTATI,
CA
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Service rep kept me well-informed informed throughout the process, timely and thorough. I would also note that Novato Chevrolet response to my initial...
Confirmed Service Customer
I was checked in quickly for my first routine maintenance and checkup. It was communicated to me that my tire needed replacement and upon approval, it...
Confirmed Service Customer
Friendly, welcoming, efficient and got my car ready in a reasonable amount of time. Thanks...