465 Reviews Found
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Confirmed Service Customer
Jacob running solo…got me out of there in good time.
John D.
MILL VALLEY
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Confirmed Service Customer
It just seem to be a lot of money spent on locating and finally fixing the problem
Bruce B.
CORTE MADERA
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Confirmed Service Customer
Jacob was great. He greeted me as I arrived & was very engaging. They did the oil change & processed my credit points accurately.
Denyce C.
FAIRFAX
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Confirmed Service Customer
Everything was handled well and people were nice.
Matthew F.
FAIRFAX
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Confirmed Service Customer
Jacob did a great job - scheduled me right away, explained all repairs, looked to save me money and got the car on time.
Susan M.
SAN RAFAEL
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Confirmed Service Customer
Novato Chevrolet is a really nice place to get your Chevy serviced. The staff is friendly and attentive and explains everything nicely. They're very conveniently located and have a shuttle service that can take you to your destination after you drop off your vehicle for servicing, should you need it. They can also set you up with a vehicle while your car is being serviced. If you opt not to go that route, the dealership is close to fast, effective and pleasant public transportation.
Dennie M.
SAN RAFAEL
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Confirmed Service Customer
I could not immediately charge my Bolt at home and the technician said nothing was wrong with the Bolt. When I tried to charge it at Novato Chevrolet, I could not set the charging to immediate. David, our salesman, showed me how to do it but the Bolt had to reset. Everything is good now.
Michael I.
MILL VALLEY
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Confirmed Sales Customer
There was an unforeseen issue with my third party financing that would have meant not buying the car. The team was able to come up with a competitive rate and even surprised me with the color I wanted
Robert B.
MARTINEZ
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Confirmed Sales Customer
Rimpy Sandhu provided excellent sales service. She knows the products well and is easy to work with.
Todd G.
PETALUMA
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Confirmed Service Customer
Good but it’s stupid that the service guy has to call and text me to fill these out. Makes me think GM is overbearing
Christopher S.
NOVATO
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Confirmed Service Customer
I called to see if tires were available for my car. They were and Jacob offered same day installation when transferred to the service department. On arrival Kyle checked me in and gave me an estimated time. Installation was completed quicker and Kyle also found that there is a $70. rebate. The waiting area at Novato Chevrolet is very comfortable, good amenities and very clean.
Angela M.
FAIRFAX
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Confirmed Service Customer
Have always enjoyed the customer service at Navato Chevrolet. On my last visit, where I had to replace for my tires, a young gentleman named Jacob, went out of his way to make me feel comfortable about the situation. He’s very accommodating, and I have to say, it was probably one of my best experiences at a dealership overall wonderful crew at Novato Chevrolet.
Kristina N.
SAN FRANCISCO