455 Reviews Found
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Confirmed Service Customer
Service Rep. Kyle provided excellent customer service.
Jimmy N.
NOVATO
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Confirmed Service Customer
Great people. Fast and competent service.
Douglas C.
SAN FRANCISCO
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Confirmed Service Customer
Everything was done in less than the promised time. That helps when you wait for your.vehicle.
Christine R.
SAN RAFAEL
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Confirmed Service Customer
Novato Chevrolet has an excellent service staff. Our service advisor, Kyle, is outstanding. Everything we wanted done was done, on time and within budget.
Mike R.
NOVATO
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Confirmed Service Customer
Very professional and friendly Much better than sales department
Mark P.
NOVATO
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Confirmed Service Customer
Novato Chevrolet provided excellent service on my 2018 Chevrolet Volt! I appreciate the kindness, courtesy and timeliness that each of their employees provided to me.
Carol H.
SAN RAFAEL
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Confirmed Service Customer
Willie was spot-on. Friendly and very helpful. I explained the issue with my SUV and he took care if things.
Sandra P.
NOVATO
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Confirmed Sales Customer
Joel & Gio were great! Joel was very helpful and Gio made sure I was able to get the lowest rate for financing which I greatly appreciated. I will recommend Joel & Gio to my friends and family!
Trevor S.
NOVATO
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Confirmed Service Customer
Ulises, did a great job. A couple days after my service I had some oil drips in my driveway. I called Ulises and brought my truck up that day. They checked it all out and He confirmed no oil issue! Thank You Tim O👍
Tim O.
SAN RAFAEL
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Confirmed Service Customer
The tech forgot to change my fuel filter but Wilfredo accommodated me quickly and had it taken care of.
Eileen C.
ROHNERT PARK
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Confirmed Service Customer
Scheduling was easy, service was prompt, waiting was comfortable, and Willi answered my questions.
Christina W.
SAN ANSELMO
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Confirmed Sales Customer
All went great.The dealership was great to deal with.Our salesman Dave was first class. Some pricing surprises which was some what expected (comes with purchasing from a dealership). At the end of the day I walked away, feeling driving a long distance to use this dealership was worth it.The only thing that could have been better is that after the deal was made it took to long to finish the transaction.Fixing that could be good for the client as well as the dealership. I am confortable suggesting others to go to this dealership.
Kenneth S.
SPARKS
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Confirmed Sales Customer
Spoke with Jet in January requesting info on the new EV’s GM had coming out. He said as soon as he got release info he would call. They got their first shipment in a I received my call. Loved the call but the promos that were available at the time didn’t fit my budget. About a week later he said he had good news and I schedule a time to talk. We worked out a deal and I now have a new Chevy Blazer EV in my driveway.
Jerome Z.
NOVATO