455 Reviews Found
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Confirmed Service Customer
Everyone I talked to was very helpful. The truck was done on time. Thank you, Brian.
Brian M.
NOVATO
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Confirmed Service Customer
The service department was friendly, professional, and completed the work on time.
Jerry H.
POINT REYES STATION
Business Response
Well thank you Jerry! We appreciate it, and we'll see you next time!
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Confirmed Service Customer
Immediate service, timely quick repairs as required
Donald V.
NOVATO
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Confirmed Sales Customer
Omar was great, and so was another staff member (can't recall her name). And staff were overall very helpful - including delivering my car to my home. Very satisfied!
Renee E.
BOLINAS
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Confirmed Service Customer
The extra tire I took home was an OEM self-sealing tire. When I later took a look at the tire, it has a 16d nail sticking straight through the tread! it must have self-sealed. I wonder how many miles we drove with that.
Thomas G.
INVERNESS
Business Response
I'm just reading this now Tom! WOW! I had no idea! I'm sorry there was a nail, but I'm impressed! Please feel free to reach out again if you need anything. - Jacob
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Confirmed Service Customer
Great service. Fantastic communication with my service advisor, Kyle.
Ruth D.
NICASIO
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Confirmed Service Customer
Jacob helped. me right away and was very informative about the services I needed for my auto. I was very impressed.
Marie G.
NOVATO
Business Response
Aww thank you Marie! We're here for you anytime you need anything. - Jacob
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Confirmed Service Customer
Your new Service Advisor Noemi is wonderful. Very thoughtful and shows respect, loves her job, even walk you you your car!
Ronald L.
NOVATO
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Confirmed Service Customer
Quick and responsive. Able to take care of everything I needed in my visit.
Robert D.
WOODLAND
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Confirmed Service Customer
Service department was top notch! Kyle was thorough, friendly and listened to my concerns. I am, however, in the market for a new Blazer and the sales manager and staff were not the most helpful, nor did I feel they were listening to what I was looking for. I had previously checked the inventory within 250 miles, so I knew the car I wanted didn’t exist nearby. They tried to convince me I would be just as happy with something else with no other option. I was very disappointed. Novato Chevy has been my dealership for the last 3 cars and 1 truck. To not feel heard or be presented with “ let’s order one for you” left me looking for another dealership. 😔
Christine R.
SAN RAFAEL
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Confirmed Service Customer
The team found an issue with my vehicle and went above and beyond to take care of it.
Nick C.
NOVATO
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Confirmed Service Customer
Great staff. They are very helpful and keep me apprised of what is going on with the servicing of my vehicle.
Chuck M.
NOVATO
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Confirmed Sales Customer
The staff at Novato Chevrolet is the best in the business! Big thanks to David and the sales team!
Kyle H.
HEALDSBURG
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Confirmed Service Customer
The staff are so friendly and service was quick!!
Karen W.
NOVATO
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Confirmed Service Customer
Jacob in service always takes great care of us and our cars, and this visit was no exception. He always keeps me updated throughout the service and is a pleasure to work with.
Julie J.
NOVATO