480 Reviews Found
Confirmed Service Customer
Always friendly, communication is clear. Nd quick over text.
Kristy C.
NOVATO
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Confirmed Service Customer
Kyle is an outstanding Service Rep. he went out of his way to get my truck back to me in perfect timing. Thank you Kyle
Dan R.
MENDICINO
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Confirmed Service Customer
Ulysses at Novato Chevrolet came through in the end. I took my truck in for the Rail Air Bag Recall. Driving home I noticed the greasy fingerprints all over the roof liner from the technician’s attempt to re-install it. I called Ulysses and left a message about how disappointed I was. He told me to bring it. The dealership is a 30 minute drive from my house. I got there it there and he cleaned it himself and called out the technician who admitted he’d forgotten to clean it up when he was done. It’s not perfect but a hell of a lot better than it was. Bottom line, your technicians should put on a clean set of gloves before they re-install the roof liner on this recall.
Mark H.
LARKSPUR
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Confirmed Sales Customer
Excellent and friendly service from all of the staff, especially Joe Costa bile. He was very attentive to inquiries I had online and then on-site.
Steven B.
FERNDALE
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Confirmed Service Customer
Outstanding customer service assistance from Mr .Kyle Huffman at Novato Chevrolet.. -Jim
Jimmy N.
NOVATO
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Confirmed Service Customer
Chevy Novato continues to provide great service. Phones are answered quickly, all staff are pleasant and service expectations are always met on time. Thank You
Alfredo G.
SUISUN CITY
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Confirmed Service Customer
Kyle was extremely helpful and accommodating.
Thomas S.
SAN RAFAEL
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Confirmed Service Customer
Efficient, easy. I really appreciate the shuttle service to and from home. Makes life so much easier.
Kamala A.
NOVATO
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Confirmed Service Customer
Wonderful visit as always! Team is always friendly, knowledgeable with comfortable waiting areas.
Duncan H.
SAN FRANCISCO
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Confirmed Sales Customer
This was a no pressure buying experience. My salesman, Joel Wandner, was extremely helpful and patient with the understanding of my needs. The sales manager, Adam, even stepped in to help out when I needed help. Overall, this was a great car buying experience that I would gladly pass on to friends and family.
Peter D.
NOVATO
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Confirmed Service Customer
I dropped my car off early and they let me know when it was done. It was simple and fast. The staff was friendly and efficient.
Jeff Y.
MILL VALLEY
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Confirmed Service Customer
Always treated with respect and efficiency
Manuel G.
SAN RAFAEL
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Confirmed Service Customer
I was checked in quickly for my first routine maintenance and checkup. It was communicated to me that my tire needed replacement and upon approval, it was done without delay. No fuss and very efficient.
Ronald S.
SAN RAFAEL
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Confirmed Sales Customer
Positives: Sam, David and Gino were a pleasure to work with. I really like my new 2023 Chevy Bolt so far. One thing that could have been better: the dealer added options (exterior protection, theft/recovery system) were not disclosed on the car's website sticker, and it would have minimized the BIG $1,600 surprise when the grand total was presented. Nevertheless, I'm happy to give Novato Chevrolet a (4.6) Five Star review!
Donald M.
BAY POINT