I got an OnStar message that there was a transmission issue, so I called in. First avail appointment was not for 3 days, but the rep found a cancellation the very next day AND determined that this part should not have failed so the dealership covered it at no expense!!
It’s always a pleasure going into the dealership. The service folks at Chevy are so friendly, helpful and attentive! I came in to have the lock on my Volt’s hatch fixed and not only were they quick to find the problem but we’re able to take care of it and because of the warranty there was no charge.
I was quickly greeted, efficiently checked in, shown to a very comfortable and attractive waiting area. Had a cup of coffee while watching a nice big screen TV and my car was ready and I was on my way home sooner than I had expected. Very good experience with these folks.
Great inventory. Friendly staff. I was hoping there would be transparency and I would be helped understanding the financial numbers. I was shocked at the difference of what I was signing and what I expected from the week before, when I first chose the car I wanted. I love the car. I agreed to what I paid in the end. I think I paid too much and GM used my rebate to make me think THEY were giving me incentives. The final price included a little more than GM got in my federal rebate. NOT much of an incentive to like buying from GM.
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