Confirmed Service Customer
There are a lot of people working in the reception area, but they all ignore you for ages before greeting you or helping you. Also, they said my car would be done in half a day, but no one called to say it was done, then finally I called at the end of the day and it was indeed done, but the shuttle was no longer running so I couldn’t get it until the next morning. I wouldn’t rush back there to have my car serviced. There are so many other friendlier places in Novato. The shuttle driver (Steve) is super nice though!!
Jen G.
NOVATO,
CA
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Very professional and friendly Much better than sales department
Confirmed Service Customer
Ulises, did a great job. A couple days after my service I had some oil drips in my driveway. I called Ulises and brought my truck up that day. They ch...
Confirmed Service Customer
This was my most carefree service appointment ever. Also, enjoyed staff’s new enthusiasm.