Confirmed Service Customer
Service department was top notch! Kyle was thorough, friendly and listened to my concerns. I am, however, in the market for a new Blazer and the sales manager and staff were not the most helpful, nor did I feel they were listening to what I was looking for. I had previously checked the inventory within 250 miles, so I knew the car I wanted didn’t exist nearby. They tried to convince me I would be just as happy with something else with no other option. I was very disappointed. Novato Chevy has been my dealership for the last 3 cars and 1 truck. To not feel heard or be presented with “ let’s order one for you” left me looking for another dealership. 😔
Christine R.
SAN RAFAEL,
CA
Business Response
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