The items I asked to be looked into ended up not costing me any money so that was a great surprise which I appreciated. The airbag was not operational, and that was estimated to be over a thousand dollars. That seemed a lot to me for such a basic function which I thought would have been covered, so I didn't have that done. The people there were very pleasant and responsive. To get to the inside panel they had to remove a lot of trash and items I had left in the car, not realizing they would need to access it. I felt bad they had to do that, but they did it with good will and actually cleaned my car on the inside. Very very amazing service. That was above and beyond what anyone could ask for. I would definitely recommend this dealership.
I was contacted by the dealership about a recall. The person in charge followed up with my reply message. We eventually spoke live and scheduled an appointment - I have to drive more than 30 minutes from my home to the dealership and my work is in the opposite direction by another 30 minutes. The dealership arranged for me to have a courtesy car. I asked for the steering linkage to be checked and tightened, and that was accomplished without a hitch. My car was ready and fully charged when I picked it up.
The staff is always friendly and accommodating and any service I have had done there is done in an efficient and timely manner.
They will even plug my car in after they are done so I can drive back to Berkeley using no gas!
My 2015 Buick had a problem with the battery. It would not start. I was told by the mechanics from AAA that it was probable a leak from the Security System. I was able to drive it to the Chevrolet Service Center and they replaced the battery at no charge as this was done as part of the warranty. I was given a ride home while I waited and a ride back when the job was completed. Very professional. Thank you.
Great dealer. I haven't bought or owned a Chevy since my 1988 Beretta. I am very happy with the dealer - from purchase to follow-up. The service visit was quick and easy. I am also very happy with the Bolt EV. Great car.