431 Reviews Found
Confirmed Service Customer
Ulysses was professional and helpful, he returned my car before the expected timeframe. I appreciate the timeliness and the quality work!
Pete K.
SAN RAFAEL
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Confirmed Service Customer
Jacob was friendly and helpful in understanding my need to get back to my 96 year old mother as soon as possible… As always other staff members asked if I needed anything while waiting… Two thumbs up!! Waiting is room comfortable, TV choice was nice and having the option for water/coffee/tea is always welcoming… Your rocking it!! Keep up the great service!! THANK YOU!!
Judy A.
COLINGA
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Confirmed Service Customer
Overall was great. Service that I thought would have been more than a day was done within a day. They performed full inspection of the vehicle when it wasnt in for it and let me know about things I did need soon. Jacob the service advisor handled everything perfectly and give me multiple updates throughout the day. Great team and great service.
Vinny G.
SAN RAFAEL
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Confirmed Service Customer
Extremely straight forward, quick and simple. I loved it
Gleidson N.
NOVATO
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Confirmed Service Customer
Very professional and friendly service. Kyle was exemplary! I wish my car wasn't broken... that's the only issue with the service - haha! The visit was as expected for timing to drop off and pick up my vehicle. Everything went as Kyle explained it would. Nancy was a doll!! So sweet and helpful setting me up for the visit.
Steve N.
ROHNERT PARK
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Confirmed Service Customer
Ulysses was amazing to work with. He went above and beyond to meet my expectations. I will be doing all my servicing and purchasing at Novato Chevrolet from here on out. Thank you for the phenomenal experience!
Rohan K.
NOVATO
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Confirmed Service Customer
Truck was ready before Ulises toll me it was going to be ready
Joel G.
SAN RAFAEL
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Confirmed Service Customer
Staff are very responsive and helpful. Novato Chevrolet does excellent work. They are the best!
Linda C.
SAN FRANCISCO
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Confirmed Sales Customer
I appreciate the enthusiasm that the Sales Manager Eddy Harvey and his team had for helping me purchase my new Chevrolet Bolt EUV
Bryan W.
NOVATO
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Confirmed Service Customer
Jacob is very friendly and my vehicle was done in a timely manner. It was very quick and I would highly recommend Novato Chevrolet to everyone who is looking to get their vehicle serviced here.
Deepinder S.
SAN RAMON
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Confirmed Sales Customer
The whole process was smooth and was completed in a timely manner.
Carmen B.
ALBANY
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Confirmed Service Customer
A window swerved rilling up for $700? Not itemization on the invoice Only $200 twice? Tha equals $400! What was the other $300 for? What was the exact part for $200? Way overcharging without letting us know. He did not inform us that the total would be over $700.
Bob G.
NOVATO
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Confirmed Service Customer
Kyle was wonderful. Kept me informed on the status of my vehicle every day. Car drives amazing. Couldn’t be happier
Garren C.
NOVATO
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Confirmed Service Customer
Polite, informative and perfect execution
David K.
CORTE MADERA
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Confirmed Service Customer
Friendly, super efficient, very attentive
Richard S.
MILL VALLEY
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Confirmed Service Customer
I had issues with my brand new vehicle. I took in into them yesterday since I was working in Novato on business. Everything went absolutely seamless. I was back in my car in just one day. Jacob and Nancy were wonderful and made me feel like a VIP. I would highly recommend Novato Chevy!
Val F.
FAIRFIELD
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Confirmed Service Customer
Nancy and Ulises were professional, warm and helpful
Katherine M.
MILL VALLEY